Outpatient & Primary Care Clinic Patient Flow Optimization
In the outpatient setting, health care practices’ inability to routinely align provider capacity with patient demand for services results in both system stress and widespread waste and inefficiency. Long wait times, lack of access, patient and physician dissatisfaction, delayed care, cancellations, and underutilization of existing resources all can be attributed in large measure to poor management of patient flow, and specifically to how practices schedule patient appointments.
IHO approaches are scientifically grounded and have been successfully applied to outpatient and primary care clinics with dramatic financial and quality of care improvements. The benefits of Outpatient and Primary Care Clinic Patient Flow Optimization include: