A Root Cause Analysis of Emergency Department Crowding and Ambulance Diversion in Massachusetts.

A Root Cause Analysis of Emergency Department Crowding and Ambulance Diversion in Massachusetts.

Litvak E, McManus ML, Cooper A.; Boston University Program for the Management of Variability in Health Care Delivery, Report to the Massachusetts Department of Public Health, Executive Summary, 2002.

A Root Cause Analysis of Emergency Department Crowding and Ambulance Diversion in Massachusetts.